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Frequently asked questions
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Why do you book exclusively through Riders Share?
We use Riders Share because it provides a level of protection, flexibility, and support that simply isn’t possible with independent rentals.
Through Riders Share, every rental includes:
Professionally managed insurance options
24/7 roadside assistance
Secure payments and deposits
Customer support before, during, and after your ride
While this does come with platform service fees, those fees fund the protections and services that make your rental experience safer, smoother, and more flexible—for both you and us.
What fees should I expect when booking?
Riders Share applies platform service fees at checkout. These fees can feel significant if you’re not expecting them, which is why we believe in being upfront.
These fees may include:
Platform service fees
Insurance or damage protection plan (required)
Optional add-ons you select
Important: These fees are set and collected by Riders Share—not by us—and they support insurance coverage, roadside assistance, customer support, and payment security.
Is a damage waiver required?
Not always! Riders Share allows eligible renters with approved personal motorcycle insurance to decline the additional damage waiver on motorcycle and Polaris Slingshot rentals.To qualify:You must have a motorcycle insurance policy that includes liability, collision, and comprehensive coverage.You must be a named insured on the policy.Standard automobile insurance policies do not qualify.How to get approved:Email a PDF of your motorcycle insurance declaration page to support@riders-share.com for review. Each policy is individually evaluated, and approval is not guaranteed.Once approved, your policy is linked to your Riders Share account, allowing you to decline the damage waiver on eligible rentals across the platform until your policy expires. Updated documentation is required when your policy expires.Already booked? No problem! If Riders Share approves your insurance before your rental begins, they can update your reservation and remove the damage waiver charges.We recommend submitting your documentation as early as possible to allow time for review.Without approved personal motorcycle insurance, a Riders Share protection option is required. Platform service fees still apply. Personal insurance may not cover every rental-related loss.
What damage waiver options are available?
Riders Share offers different protection options with varying coverage, deductibles, and costs.You can compare available plans and their specific benefits during checkout to select the option that best fits your needs.Already have full-coverage motorcycle insurance? You may qualify to decline the additional damage waiver after receiving approval from Riders Share.Coverage details, exclusions, and pricing are determined by Riders Share.
How old do I have to be to rent?
Renters must be at least 25 years old to rent our motorcycles or Polaris Slingshot.Motorcycle renters must have a valid driver's license with a motorcycle endorsement. Slingshot renters only need a valid driver's license.All reservations are subject to Riders Share's eligibility and verification requirements
What license do I need?
You must have:
A valid motorcycle endorsement (does not apply to Slingshot)
A physical license card (temporary paper licenses or permits are not accepted)
We do accept:
U.S. licenses with a motorcycle endorsement
International driver’s licenses, provided they include a motorcycle endorsement
Can I rent with a motorcycle permit?
No. Motorcycle permits or learner’s permits are not accepted under Riders Share requirements.
Are there any other requirements I should know about?
A few additional things to keep in mind:
You must be able to safely operate the motorcycle you reserve
You are responsible for selecting the correct insurance option
All bookings, payments, and insurance selections are handled directly through Riders Share
If you ever have questions before booking, we’re happy to help walk you through the process.
Why is this better than renting independently?
Booking through Riders Share gives you:
Access to insurance that would otherwise be unavailable
Clear policies and documented protections
Roadside assistance
Secure payments and verified renter profiles
These services protect you and us, and allow us to offer high-quality motorcycles with confidence.
Do longer rentals cost less per day?
Yes. Riders Share automatically applies multi-day pricing, so the longer your reservation, the lower the average daily rate tends to be. You’ll see the full breakdown before confirming your booking on Riders Share.
How does the 24-hour rental period work?
All reservations through Riders Share are based on 24-hour rental periods. Your pick-up and drop-off times matter when selecting dates. If the motorcycle is returned beyond the original 24-hour window, Riders Share may apply an additional day’s rental, even if the overage is only a couple of hours. We recommend choosing pick-up and drop-off times carefully to avoid unexpected charges.
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